Lessons Learned

EPUT is a learning Trust and we take all complaints seriously,  we therefore aim to make continuous improvements to our service delivery wherever possible.  As a means of sharing our learning with staff, patients, relatives and carers, the learning and actions we take from complaints will be displayed on our website and refreshed quarterly providing current information.

Learning from Complaints Quarter 2 (2018-2019)

Learning from Complaints Quarter 1 (2018-2019)