In crisis?

111 Mental Health Crisis response

Our service aims to make every day better for people in a mental health crisis. People who work in crisis response teams come from different backgrounds, but our unique mission and skills bring us together.

We are compassionate, empathetic, resilient, and resourceful, producing our best work under pressure. We are brave, innovative and make the world a better place every day, getting people the care they need, when they need it.

Do you have what it takes to join us?

What is it like to work for the Crisis Response Service?

In this video our colleagues talk about their day-to-day work, what it’s like to work for the team and how they help people when they need it most.

111 option ‘Mental health’ is a vital service that provides urgent care advice and support to people who are in mental health crisis 24 hours a day, 7 days a week. We assess patients’ needs, manage the crisis and direct them to the most appropriate care, whether that is self-care, a GP appointment, or A&E.

Why you should join us.

Our colleagues share why they love working for the Crisis Response Service, why you should join them and what makes this role the right career for you.

If you are a caring, committed and compassionate professional, then a career in the NHS 111 Crisis Response Service may be right for you. Be part of a welcoming and supportive team. 

What we can offer you?

  • A relocation package of up to £8,000
  • Flexible working hours
  • Fast track physiotherapy service
  • Multi faith prayer room
  • Discounted services
  • Pension scheme, and annual leave entitlement
  • Access to staff support services, ‘Here for You’ service and employee assistance programme
  • Salary sacrifice schemes including lease cars, cycle to work and season ticket loans. 

We offer permanent full-time Band 6 positions with salary within the range between £35,392 to £42,618 a year per annum + 5% High Cost allowance.

Working for the Crisis Response Service team offers a wide range of training and development opportunities, so you can learn new skills and progress your career. This includes sponsored studies and having a mentor. 

The team are collaborative and you will be welcomed into an inclusive work culture. You will work closely with your colleagues to provide the best possible care to patients.

Flexible working has become increasingly popular as employees look for ways to balance their work and personal lives better. 

EPUT offers many flexible working options to its staff, and there is no one-size-fits-all solution. The best choice for you will depend on your individual needs and circumstances. If you are interested in flexible working, you should speak to your hiring manager to discuss your options.

Office-based work for nurses offers a number of advantages, including a more flexible schedule, less physical demands, and more opportunities for career advancement.