Patient Advice And Liaison Service

PALS can help you sort out any concerns or queries you may have about the services the Trust provides, giving you information and support.

PALS will help you with the following:

• Have a concern about your care and treatment and don’t know who to speak to

• Would like answers to your concerns but don’t want to make a complaint

• Have a suggestion or idea and want to share it

• Want to get the best from our services

• Want information on local voluntary or advocacy services

• Want information on local services for Carers

• Would like information on how to become a Foundation Trust member

PALS is for everyone – patients, carers and relatives. PALS is here to help when you need information and don’t know where else to turn.

Some questions and queries cannot be answered immediately.  If this is the case, we will take your details and do our best to respond to you within five working days.

PALS does not offer any direct counselling, advocacy services, diagnosis or medical advice.