Patient Experience

The Patient Experience Team are responsible for facilitating patient, carer and stakeholder groups to ensure that we are offering the very best experience.

We want to hear from you on a regular basis, it only takes a few minutes of your time to give feedback. A few minutes of your time today will help us improve care for the next patient. It’s anonymous and you can ask someone else to do this on your behalf. Next time you visit any of our service please lookout for posters on how to give your experience feedback, ask your clinician if you are unsure of how to do this.

We value your feedback, you can also fill in a patient feedback survey here: iWantGreatCare.

Please email us, epunft.pet@nhs.net, if you would like to take part in any of the following:

• volunteering
• attending meetings
• joining focus groups or workshops
• commenting on draft policies
• participating in recruitment panels

Our vision

Our people (patients, carers and families included) are involved with key decisions and engaged in driving forward meaningful change; with engagement at the heart of everything we do. Ensuring that the experience of those that use our services is a golden thread throughout the Trust; seen as equal in value to safety and quality.