Recompense Policy (Lived Experience Ambassadors)

WHAT IS RECOMPENSE?

Essex Partnership University NHS Foundation Trust (EPUT) works with people with lived experience of using the Trust’s Health and Social Care Services (known as Lived Experience Ambassadors) and recognises the value that these people have brought to the Trust.

The expertise and experiences that patients, service users and carers bring to the development and delivery of high quality services is vital, highlighted by past work and national initiatives.

The Trust is committed to ensuring that this expertise is valued accordingly, ensuring that reimbursement of expenses and recompense is given to people who participate in involvement activity for the Trust.

WHAT ROLES ARE PAID FOR UNDER THE RECOMPENSE POLICY?

  • Chair of a meeting/training session or a co-facilitator
  • Recruitment panel member
  • Co-production for service improvement or transformation

I JUST WANT TO VOLUNTEER – WHAT NOW?

If you just want to volunteer, please check out our volunteering page here.

CURRENT ROLES

  • STAFF INDUCTION; Share your story and experiences of using health and social care services as either a patient, carer or service user, with our new staff at our Staff Induction, and help them understand and recognise the value of learning from your lived experience. Download the Staff Induction document on the right to view the job description; available in Word or PDF. If you would like a copy posted to you, please get in touch!
  • ATTENDANCE AT BOARD MEETINGS (MONTHLY) FOR THE URGENT COMMUNITY RESPONSE TEAM (South East Essex); You will need to have experience of using community health services in South East Essex and be able to attend the meetings online via Microsoft Teams. The activity will involve sharing experiences of using community health services in South East Essex. Based on experience, advise the Head of Urgent Community Response Team (UCRT) Services and Programme Board what you think will and will not work locally; and how they can improve the quality of care that is provided and the experience of those using the services.

HOW DOES IT BENEFIT ME?

The Recompense Policy pays an hourly rate of £11.31.

  • Development pathway; Future training and development opportunities
  • QI Training; Quality Improvement training for QI activities
  • Interview Panel Training; Required before taking part in interview panels

WILL IT AFFECT MY BENEFITS?

Lived experience ambassadors who are in receipt of benefits from the Department for Work and Pensions should seek advice as to whether acceptance of the offer of payment will affect their benefit entitlements or pension. If receiving benefits or a pension the Trust strongly encourages obtaining specialist information on welfare rights advice on benefit or pension conditions before agreeing to undertake Involvement activities for the Trust. The Trust cannot advise on this.

It is the Lived Experience Ambassador’s responsibility to discuss and clarify this potential impact with their benefits or pension advisors and declare any payment and expenses received as necessary.

From PWLE Agreement:

  • If you are in receipt of benefits or a pension you should seek advice as to whether acceptance of the offer of payment will affect your benefit entitlements or pension. If receiving benefits or a pension the Trust strongly encourages obtaining specialist information on welfare rights advice on benefit or pension conditions before agreeing to undertake involvement activities for the Trust. The Trust cannot advise on this.
  • It is your responsibility to discuss and clarify this potential impact with your benefits or pension advisors and declare any payment and expenses received as necessary.
  • Reimbursement of your expenses should not affect your benefit entitlement (although this cannot be guaranteed) and we can provide you with written confirmation of your involvement as evidence, upon request.

HOW DO I SIGN UP?

If you would like further details, or would like to sign up to become involved, please contact us by phone, email or by completing the form below:

Recompense Query


Please note: It is necessary for all volunteers and lived experience ambassadors to complete the required checks needed for their role or activity. The level of checks will be dependent on whether the volunteer/lived experience ambassador is working with vulnerable adults or children or on a supervised or unsupervised basis.

The checks consist of:

  • References (Employment/Character)
  • Disclosure and Barring Service (DBS) Certificate (in some cases)
  • Occupational Health Clearance