Coronavirus (COVID-19)

EPUT services during coronavirus restrictions

We would like to reassure our patients and local communities that our services remain open – we are here to support you and encourage you to obtain the care that you need.

Tier four – stay at home

All of Essex is in tier four which means residents in those areas must stay at home, with limited exemptions. Non-essential retail, indoor gyms and leisure facilities, and personal care services must close. People should work from home if they can, but may travel to work if this is not possible. People should not enter or leave tier four areas and tier four residents must not stay overnight away from home. Communal worship can continue. The whole of the East of England is now in tier four including Bedford, Central Bedfordshire, Luton and Milton Keynes, Cambridgeshire, Hertfordshire, Norfolk, Peterborough and Suffolk.

As throughout the pandemic, the way we provide some services has changed to ensure the safety of patients, staff and community. Where appropriate, we are running phone and video consultations.

Unfortunately visiting to our inpatient wards is currently suspended, with a few exceptions, more information below.

Coronavirus vaccine 

For further information, visit our coronavirus vaccine page.

Latest information and advice about coronavirus

The latest information about the virus be found on the government’s coronavirus page:

For NHS information and what to do if you or someone you live with has symptoms, visit 

For looking after your mental health at this time, visit the NHS’s Every Mind Matters,

More information on support to help you with your mental health can be found here.

Visiting our services during the COVID-19 pandemic

We know how important it is to our patients, to stay in touch with their family and loved ones.

Unfortunately to keep our patients safe and to prevent further spread of coronavirus, visiting to our inpatient wards is currently suspended, with the exception of a single family visitor to patients who are children, and those in the last days of life.

Anyone visiting our services will be required to contact the ward in advance so that we can make arrangements for you to visit safely. All visitors will be required to wear a face covering and comply with social distancing and hand hygiene measures. Face coverings can be homemade, provided they cover the mouth and nose.

All our patients will be supported to keep in touch with family and loved ones using video calls where in-person contact is not possible.

Our visitor policy is under constant review to ensure our patients, staff and visitors are kept as safe as possible during the coronavirus pandemic.

For more information visit our information for visitors page.

Where do I go for more information?

If you have further questions regarding the changes we have made across the Trust, please contact our PALS team by telephone on 0800 0857935 or by email:

What to do if you have coronavirus symptoms

Get a test and stay at home if you have:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • a loss of, or change to, your sense of smell or taste – this means you’ve noticed you cannot smell or taste anything, or things smell or taste different to normal

If you have any of the main symptoms of coronavirus (COVID-19), get a test as soon as possible. Stay at home until you get the result.

Who’s at higher risk from coronavirus

Coronavirus (COVID-19) can make anyone seriously ill. But for some people, the risk is higher.

There are 2 levels of higher risk:

  • high risk (clinically extremely vulnerable)
  • moderate risk (clinically vulnerable)

For more information on who falls into these two categories and what to do visit the NHS website