Information for visitors

Visiting EPUT services during the COVID-19 pandemic

We know how important it is to our patients, to stay in touch with their family and loved ones.

Anyone visiting our services will be required to contact the ward in advance so that we can make arrangements for you to visit safely. This will include screening to ensure that you do not have COVID symptoms or have been in touch with anyone with confirmed or suspected COVID-19 infection.

All visitors will be required to wear a face covering and comply with social distancing and hand hygiene measures. Face coverings can be homemade, provided they cover the mouth and nose.

Where it is safe to do so, we are supporting visiting to residents in care homes in accordance with the latest government guidelines. This includes a requirement to take a lateral flow test prior to entering the premises.

All our patients will be supported to keep in touch with family and loved ones using video calls where in-person contact is not possible.

Our visitor policy is under constant review.

From Monday 19 July 2021, NHS patients, staff and visitors must continue to wear face coverings in all healthcare settings. Staff, patients and visitors will be expected to follow social distancing rules when visiting any care setting, including hospitals, GP practices, vaccination centres and pharmacies. Hospital visiting guidance will remain in place for all staff and visitors.

Telephone numbers for our inpatient facilities are listed below:


Acute Adult Inpatient Service

Basildon Mental Health Unit – Assessment Unit: 01268 342543
Cedar Ward 01702 538145 01702  538146 01702 538147
Thorpe Ward / Grangewaters Ward 01268 243563
Ardleigh Ward / Gosfield Ward 01206 228712
Peter Bruff Ward 01206 228930 01206 228931
Finchingfield Ward / Galleywood Ward 01245 315800
Chelmer Ward / Stort Ward 01279 967302

Older People Assessment Inpatient Service

Beech Ward: 01702 538061 / 01702 538066
Maple Ward: 01702 538069 / 01702 538070
Gloucester Ward: 01375 364646
Meadowview Ward: 01375 364403
Henneage Ward: 01206 228940
Roding Ward: 01279 827484
Kitwood Ward: 01279 827309
Bernard Ward: 01255 253530
Tower Ward: 01255 253520
Ruby Ward / Topaz Ward: 01245 515300

Dementia Care Homes

Clifton Lodge: 01702 238240
Rawreth Court: 01268 654460

Learning Disability Inpatient Service

Byron Court: 01277 637205 / 01277 637201

Forensic Inpatient Service

Alpine Ward: 01268 568022
Aurora Ward: 01268 568018
Forest Ward: 01268 568014
Fuji Ward: 01268 568011
Lagoon Ward: 01268 568027

Forensic Low Secure Inpatient Service

Causeway Ward: 01268 568002
Dune Ward: 01268 568006
Edward House: 01245 315850

Psychiatric Intensive Care Unit

Hadleigh Unit: 01268 243569
Christopher Unit: 01245 315600

Children’s and Adolescents’ Mental Health Services

Poplar Adolescent Unit: 01702 538 000
St Aubyn Centre (Larkwood & Longview Wards): 01206 334600*
*Visits to St Aubyn Centre are currently temporarily suspended due to COVID-19 restrictions

Saffron Walden Community Hospital

Saffron Walden Community Hospital: 01799 562916

St Margaret’s Hospital

Beech Ward: 01279 827666
Plane Ward: 01279 827205
Poplar Ward: 01279 827204

Cumberledge Intermediate Care Centre

Visits to Cumberledge Intermediate Care Centre are currently restricted to families who wish to visit relatives receiving end of life care. Please find more information on the dedicated CICC page.

Bedfordshire and Luton

Forensic Low Secure Inpatient Service

Robin Pinto Unit: 01582 657500

SLPD Forensic Low Secure Inpatient Services

Woodlea Unit: 01234 310750