Essex Health & Justice Service

The service is collaboration between EPUT, CRG Medical & Phoenix Futures and incorporates the Street Triage service, Force Medical Examiner (FME) service and Liaison & Diversion service.

Street Triage Service

Based at the Police Control Centre in Chelmsford, the Community psychiatric nurses (CPN) work with designated police officers (experienced in mental health issues) to work across the county answering calls where there is concerns regarding clients presentation in the community that may be in crisis situations.

FME service

Run by CRG medical and operates 24 hours a day in the police custody setting, dealing with physical health screenings and vulnerabilities screenings for the Liaison & Diversion service.

The Health Care Professionals (HCP) are embedded into 5 police custody suites in Essex (Basildon, Chelmsford, Grays, Harlow & Southend) offering service to Colchester & Clacton on a call out service.

The FME Doctor is available 24 hours a day daily to respond to more urgent issues.

Phoenix Futures

They work alongside the HCP’s and deal with clients in custody that need assistance with substance misuse, social problems & lower level mental health problems.

The service help clients with vulnerabilities to engage with other services, and will assist at appointments and travel arrangements to attend these.


Work in the Magistrates courts to screen clients in the custody setting for vulnerabilities and mental health & learning disability problems.

  • work alongside the probation service and solicitors
  • will write reports for clients in court to assist with the most appropriate outcomes for them
  • liaise with prison establishments to highlight any risks or concerns regarding clients entering the custodial setting

Specialist CPN’s

Offer specialist assessments in mental health & learning disabilities for youths & adults. They will be based across the county and will be located in the south, mid/west and eastern localities.

Their role will be to carry out specialist assessments with the aim of referring clients into the appropriate mental health/learning disabilities services across the county liaising with secondary mental health services community & inpatient, GP’s IAPT services, EWBMHS, Full Circle & Futures in Mind.

Where Service is based

C & E Centre is where the main office is although the staff work out of all the Magistrates Courts and custody suites in Essex Police

C & E Centre
New London Road

Hours of Operation

Admin/Managers 8:00-18:00 Monday-Friday
CPN’s 8:00-21.30 daily
FME Service 24/7
Street Triage 10:00-14:00 daily

How to Contact Service

Main office
01245 315108

Sharon Payne (Manager)