SWIFT is a community team that will help patients stay at home when they are feeling unwell, rather than be transferred to hospital. The SWIFT service is designed with a ‘home first’ ethos and will provide specialist, nurse-led care in people’s own homes. They will visit patients within two-hours of receiving a referral from their GP practice to stabilise their immediate health need.

They will support patients to feel better by visiting at home to provide the necessary assessments, medication and nursing interventions and aim to stabilise patients within five days.

All calls are answered by a senior nurse in the team, who will assess the case and advise if the service is able to stabilise and manage the patient, or whether they do need hospital-based care.  A member of the team will then visit the patient within two hours.

If at any point the patient deteriorates and can no longer be safely managed at home, the SWIFT team will coordinate safe transfer to the hospital for an inpatient admission.

Where service is delivered

Community based covering South East Essex, Castle Point and Rochford and Southend CCGs

Hours of operation

7 days a week, 08:00-22:00

How to contact service

Direct telephone referral to SWIFT Coordinator on 07970747135
Referrals accepted between 08:00-20:00

Patient contact via District Nurse Liaison on 01702 372070


Referrals for primarily social care needs will need to be accessed as usual via Social Care Services. If the SWIFT team identify patients who meet their criteria and also require social care they will be referred into an appropriate agency, such as Social Care.