Holly Wheelchair Service

Holly Wheelchair Service (West Essex) is responsible for the provision of wheelchairs and associated equipment to people residing in West Essex district and who have a West Essex GP registration. We are based on the border of Essex and Hertfordshire in Bishop’s Stortford but are not commissioned to provide to clients with a Hertfordshire GP.

All the services have a referral system which for first time referrals comes via a registered health care professional such as your GP, Nurse or OT. Subsequently clients registered with us are able to self-refer. 

Clients who are eligible are those with a long term disability which affects their ability to walk.  The referral form is screened to determine eligibility and if possible the wheelchair may be issued from this screening process.

If you have a complex condition or specialist needs for the wheelchair a face to face assessment is booked.  Specialist Occupational Therapists skilled in assessment for all types of wheelchairs for all age ranges and all conditions and with specialist knowledge in postural management will clinically assess and then provide appropriate wheelchairs with associated equipment to clients with long-term mobility need.  Once provision is established, the Wheelchair Service supports the equipment provided and to review ongoing needs.

The clinics are held at our base and are supported by technicians who are skilled and knowledgeable in wheelchairs and associated equipment.  We also provide a specialist seating service for bespoke seating for the wheelchair in partnership with a private company for those clients with more complex postural management needs.

Equipment provided includes; Manual Wheelchairs, Indoor Powered Wheelchairs, Indoor/Outdoor Wheelchairs, Buggies and Pressure care cushions.

Clients are offered vouchers as part of the intervention process.

Where Service is delivered

Holly (West Essex) Wheelchair Service
Independent Living Centre
Unit 3, Stortford Hall Ind Pk
Dunmow Rd
Bishop’s Stortford
CM23 5GZ

Hours of operation

08.30 – 17.00 Monday – Friday

How to contact service

Tel 01279 698902
Fax 01279 698904

How to access the service

Please ask for a referral from one of the following:

  • GPs & Consultants
  • Approved prescribers (trained therapists)
  • Community & Hospital Therapists
  • Other health professionals (e.g. MS Nurses; Neurological Nurses; MacMillan Nurses)

Once registered as client with the wheelchair service clients can self refer for review or intervention.