Musculoskeletal Physiotherapy (MSK)

We offer physiotherapy treatment for musculoskeletal problems (MSK) such as neck, back, knee and shoulder problems, as well as other muscle or joint problems such as strains and arthritis.  We do not treat Neurological conditions such as Stroke, Parkinson’s disease or Multiple Sclerosis and Respiratory conditions.  We do not provide home visits, this is via our community service.

Where service is based

St Margaret’s Hospital, Epping; Health centres at Waltham Abbey and Rectory Lane, Loughton; GP surgeries and from Addison House, Harlow; Herts and Essex Community Hospital, Bishop’s Stortford; Saffron Walden Community Hospital.

Hours of operation

Opening hours vary from site to site, but generally start at 08:00 and finish at 16:30, Monday to Friday at most sites.

How to contact service

St Margaret’s, Epping: 01279 827207
Addison House , Harlow: 01279 698638
Waltham Abbey Health Clinic: 01992 707123
Rectory Lane Health Centre, Loughton: 020 8272 4614
Herts and Essex Community Hospital: 01279 827498
Saffron Walden Community Hospital: 01799 562908

How to access the service

Only patients who are 18 years old and over and who have a GP situated in West Essex can refer themselves to this service.  This area includes most of Harlow, Epping, Loughton, Dunmow, Saffron Walden and surrounding areas.

The easiest way to self-refer is to complete a Physiotherapy Self Referral Form.  Once you have completed the form to the right you can send it as an e-mail attachment or print and post as directed on the form.   You can also telephone us on 01279 827404  if you require help with the form. Please note that we do not offer appointments over the phone.

It is important that you do not self-refer if you have any of the following:

  • Pregnancy
  • Unexplained weight loss
  • Unexplained bladder or bowel symptoms
  • A previous diagnosis of cancer
  • Fever or night sweats
  • Unsteadiness on your feet
  • Pins and needles or numbness in both arms and legs.

If you have any of these conditions or symptoms it is important you speak to your GP first.

01279 827404 our appointments range between 07:30 and 17:30, Monday to Friday

What will happen next?

Referrals will be assessed by the physiotherapy team to ensure we have all the information we need.  Referrals will then be categorised into urgent or routine.  We will then contact you to arrange an appointment or to discuss your problem further.