Crisis response service 111, select option for mental health crisis (CRS)
Summary
We provide a single point of contact for people facing a mental health crisis with access to care 7 days a week and 24 hours a day in the same way that they are able to get access to urgent physical health care.
Service Information
People can self-refer by calling NHS 111 Mental Health and selecting the option for mental health crisis and our call centre.
We have a dedicated phone line for ambulance, police, GP's and professionals to refer people to CRS.
CRS work with the other teams to ensure the right care is given to people facing a mental health crisis.
Some of the teams we work with are:
- Mid/South home treatment teams
- Mental Health Liaison Teams (MHLT)
- The Crisis house and sanctuary plus
- Primary Care Network (PCN)
- Social care and non-statutory providers
Referral Information
Any health care Professionals and members of the public can self-refer.