Patient Experience

Welcome to the Patient Experience Team (PET) Page!

Placing the patient at the heart of the Trust is fundamental to everything we do at EPUT.

To provide the best possible service we use professionals – doctors, nurses and therapists – who are experts in their field. The people who use our services are experts by experience and are the real authorities on our performance so we welcome their feedback wherever possible.

We have enthusiastic Patient Experience Groups, Carer Groups and Stakeholder Groups that oversee the work that we do. Service users and carers can complete surveys to give us important feedback about their experiences of using our services.

These are just some of the many opportunities we have for service users, carers and volunteers to become involved with the Trust to help us develop the services we provide.

If you are interested in attending meetings, joining focus groups or workshops, commenting on draft policies, or participating in recruitment panels then please contact us.


Mental Health Awareness Week is taking place next week from 10 to 16 May 2021. This year’s theme is ‘nature‘– something very fitting, after a year where we have seen more of the four walls in our homes than the four seasons!

The Patient Experience Team at EPUT would like to share your stories on our Webpage. Please do send us a few lines on how nature has helped your mental well-being over the last year. It could be that you found strength from the flowers and trees in your garden or park or that you took walks every day to take in the nature around you? How did this help you?

We would like to know how connecting with nature has helped your mental well-being. Please get in touch with us by next Tuesday 11 May so we can share your stories during Mental Health Awareness Week 10-16 May 2021.

If you would like us to call you to take down your story, please feel free to email us and one of the team will give you a call!

We would love to hear from you!