Privacy Policy

If you are a user with general public and anonymous access the EPUT website does not store or capture personal information, but merely logs the user’s IP address that is automatically recognised by the web server. We do not use cookies for collecting user information and we will not collect any information about you except that required for system administration of our web server.

This privacy statement only covers the EPUT website at []. This statement does not cover links within this site to other websites.

Terms and Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern EPUT’s relationship with you in relation to this website.

The term ‘EPUT’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright policy, which forms part of these terms and conditions.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without EPUT’s prior consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

Fair Processing Notice

Essex Partnership University NHS Foundation Trust (the Trust) processes information about you in order to provide health care services, and in doing so has to comply with the requirements of the General Data Protection Regulation. This means that data held about you must only be used for specific purposes as defined by law. This Fair Processing Notice has been created to inform you about the types of information held about you, why that information is held about you, and to whom that information may be shared.

Why we collect information about you
How your personal information is used
How your records are used to help the Trust
How we keep your records confidential and secure:
Who do we share your information with?
Retention Periods

Why we collect information about you

Your clinical care team and other health and care professionals caring for you keep records about your health and any treatment and care you receive from the NHS. These help ensure that you receive the best possible care from us. They may be written down (manual records), or held on a computer. The records may include:

  • Basic information about you, such as name, address, date of birth, NHS number and next of kin details
  • Contacts we have had with you, such as day care clinics and/or home visits
  • Notes and reports about your health and any treatment and care you need
  • Details and records about the treatment and care you receive
  • Relevant information from other health and social care professionals, local authorities, voluntary organisations, relatives or those who care for you and know you well

How your personal information is used

Your records are used to direct, manage and deliver the care you receive to ensure that:

  • The clinical care team and other healthcare professionals involved in your care have accurate and up to date information to assess your health and decide on the most appropriate care for you
  • The clinical care team and other healthcare professionals have the information they need to be able to assess and improve the quality and type of care you receive
  • Your concerns can be properly investigated if a complaint is raised
  • Appropriate information is available if you see another member of the clinical care team, or are referred to a specialist or another part of the NHS

How your records are used to help the Trust

Your information will also be used to help us manage the Trust and protect the health of the public by being used to:

  • Review the care we provide to ensure it is of the highest standard and quality
  • Ensure our services can meet service user needs in the future
  • Investigate service users’ queries, complaints and legal claims
  • Prepare statistics on the Trust’s performance
  • Audit Trust accounts and services
  • Undertaking heath research and development (you may choose whether or not to be involved)
  • Helping to train and educate healthcare professionals
  • Test that current / new patient and clinical systems are working effectively

Some of this information is held centrally within the Trust, but where this is used for statistical purposes stringent measures are taken to ensure that individual service users cannot be identified. Anonymous statistical information may also be passed to organisations with a legitimate interest, including Universities and Research Institutions.
Where it is not possible to use anonymised information, personally identifiable information may be used for essential NHS purposes. They may include research and auditing services.

You have a choice about whether your confidential patient information is used for research and planning.  If you are happy with this use, you do not need to do anything.  If you choose to opt-out, your confidential information will still be used to support your individual care.

To find out more or to register your choice to opt-out, please visit the Your NHS Data Matters website or call the national helpline on 0300 303 5678.  You can change your mind about your choice at any time.

How we keep your records confidential and secure:

Everyone working for the NHS has a legal duty to keep information about you confidential and secure.

You may be receiving care from other organisations as well as the NHS e.g. Social Services and the Voluntary Sector. We may need to share some information about you so we can all work together for your benefit. We will only ever use or pass on information about you if others involved in your care have a genuine need for it. When we pass on any information we will ensure it is kept confidential and secure.

Anyone who receives information from us is also under a legal duty to keep it confidential and secure.

We are required by law to report certain information to the appropriate authorities. This is only provided after formal permission has been given by a qualified health professional, as defined under Data Protection. Occasions when we must pass on information include:

  • Notification of births and deaths
  • Where we encounter infectious diseases which may endanger the safety of others such as meningitis or
  • Child Protection cases
  • Where a formal court order has been issued
  • Benefits Agency cases
  • National Treatment Agency for Substance Misuse to monitor the availability, capacity and effectiveness of treatment for drug misuse in England

Who do we share your information with?

Everyone working within the NHS has a legal duty to keep information about you confidential. Similarly, anyone who receives information from us has a legal duty to keep it confidential.
We will share information with the following main partner organisations:

  • Other NHS Trusts, hospitals that are involved in your care
  • Clinical Commissioning Groups and other NHS bodies
  • General Practitioners (GPs)
  • Ambulance Trusts

You may be receiving care from other service providers as well as the NHS, for example Social Care Services. We may need to share some information about you with them so we can all work together for your benefit if they have a genuine need for it as part of your care or we have your permission. Therefore, we may also share your information with:

  • Social Care Services
  • Education Services
  • Local Authorities
  • Voluntary and private sector providers working with the NHS

Retention Periods

We follow the Trust and the DOH policies and guidance in regards to the retention periods of data and information that we hold.
If you have any questions in regards to your information and how it is used, please contact the below department and we will do our best to help:

Data Protection Officer

If your issues cannot be resolved by the DPO in regards to your query, and you are still not happy with our response, please see the Trust complaints department details below and the ICO details (Information Commissioners Office)

Trust Complaints Department

01268 407817 / 01268 739717

ICO (Information Commissioners Office)
Call our helpline on 0303 123 1113 (local rate – calls to this number cost the same as calls to 01 or 02 numbers).
ICO website