Staff will always remain respectful.
Staff will liaise with others involved in your care where appropriate and adhere to all confidentiality and sharing of information policies.
Staff will always safeguard you and be aware of Trust safeguarding policy and procedures.
Visitors will adhere to the guidance provided on contraband items brought into the unit and shared with you.
Families/carers will share important information with the team which may affect the management and treatment of young people.
Visitors adhere to the unit guidelines regarding visiting, to support the operational activities of the unit.
Families/carers will support you to adhere to the programme throughout your admission and support the treatment/ behaviour management approach that the team advise for you.
Families/carers should expect a good level of communication regarding their young person and should feel involved in their young person’s care where appropriate.
Families/carers should feel able to approach the team for further advice, information about their young person.